A library's website must have a section dedicated to fines and fees, which will be good for the customers who may not know the fees or fines they may have to pay.
Another section that the library must have is a search bar that allows the customer to search through their catalogue.
Or a search bar that will search the website for them.
There must be a FAQs section which would help customers with any questions that they may have; with contact details so that the customer can contact the library with any further enquries.
There should be a calendar which tells events that the library is going to have, whether it be in the coming weeks or the coming months.
A language selection tool, to help those whose English isn't so good or those who cannot speak English at all.
Library hours should be included.
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